Our visitor guidelines are designed with your health, safety, and comfort in mind. We recognize the important role visitors play in supporting patients throughout their healthcare experience.
Visiting Hours
- Visiting hours are 5:30 a.m.–8:30 p.m. Visitors are not allowed to spend the night.
- After 6 p.m., all exterior entrances close except the emergency room. Visitors may exit through any door, but re‑entry between 6 p.m. and 5:30 a.m. must be through the emergency room entrance.
- On weekends, visitors should use Entry A (open 5:30 a.m. – 6 p.m.) or the emergency room entrance. There is no access to Entry B or Entry C from the visitor parking garage on weekends.
- A process is in place to accommodate special circumstances when the presence of a support person is essential. This may include situations such as end‑of‑life care, parents of newborns, parents of pediatric patients or other circumstances where visiting a loved one is critical. In these cases, visiting hours may be adjusted with nursing approval to meet the needs of the situation.
- To preserve patient privacy, please do not gather outside of patient rooms; there are waiting rooms on the unit.
- Please check with your nurse before bringing children under the age of 14 to visit. All children must be accompanied by a responsible adult at all times. Children of admitted patients may not remain in the hospital alone while their parent is hospitalized. In addition, we strongly discourage bringing infants as visitors.
- Please remember that patients need a quiet, restful environment to promote healing.
Your Right to Choose Visitors
You have the right to choose who may visit and support you during your care. Visitors may include family members, friends, a spouse, a domestic partner or others of your choosing.
General Guidelines
Visitor guidelines may vary based on a patient’s condition, need for rest or safety considerations. Guidelines may also differ depending on the location and type of care being provided. If you have questions, a member of your care team can provide guidance specific to your situation.
Visitor General Guidelines
Guidelines for visitors may vary based on care area or the patient’s condition and need for rest. Please refer to our care team if you have questions.
Health and Safety:
- To protect our patients and staff, we ask that visitors who may be ill not come to the hospital.
- All visitors must be symptom free (no fever, respiratory symptoms, signs/symptoms of COVID-19 or awaiting COVID-19 test.)
- Masks are optional for all visitors. In some areas, masks are required and one can be provided upon request.
- Visitors who have been exposed to someone with COVID-19 in the past 10 days and remain symptom-free are strongly recommended to wear a mask at all times in the hospital.
- Visitors should wash or sanitize their hands frequently, including before, during and after visiting.
- State law prohibits smoking in any of our facilities, and tobacco use of any kind is not permitted inside our buildings, parking garages or on sidewalks surrounding our facilities.
- For the safety and comfort of our patients, staff and guests, we enforce a zero tolerance policy for violence. Any violent or aggressive behavior may result in prosecution. We appreciate your support and cooperation in helping us create a safe, healing environment.
Contacting a Patient
To determine whether a caller may be connected with a patient, the operator will request the patient’s first and last name. The name given must match our records exactly. If the patient is listed, the operator may transfer the caller to the patient’s nurse or provide the patient’s room number, if it is known and appropriate to share.
Visitor Parking
- Visitor parking is available outside Entrances A and B, located off 7th Street. Additional parking is available in the parking garage on the west side of the hospital, accessed from 7th Street near Mulvane Street.
- If you park in the garage, please exit at the ground level, cross Mulvane Street and enter the hospital at Entrance C using the walkway beneath the skywalk. The second‑level skywalk entrance is reserved for employee access only.
- Emergency room parking is available directly outside the Emergency Department entrance, located off 6th and Horne Street.
Valet Parking
- The St. Francis Campus offers free valet parking and wheelchair assistance at Entrance B and the Mulvane entrance from 5:30 a.m. to 5 p.m., Monday through Friday. Our attendants take great care with your vehicle and will lock it to help ensure the safety of your belongings.
- When you are ready to leave, return your valet ticket to the attendant and your vehicle will be brought to you. If you are leaving after 5 p.m., please call security from a courtesy phone to retrieve your keys. Security can also provide transportation to your vehicle if it is not parked at the entrance.
If you need a walking escort at any time please contact security at 785‑295‑8942.
Visitor Amenities
ATM
An automatic teller machine (ATM) is located on the main level across from the elevators.
Cafeteria
The cafeteria, located on the main level of the hospital, serves freshly prepared hot and cold entrees and an array of sandwiches, drinks, desserts and other snacks.
Hours:
Monday – Friday: 7 a.m.–7:30 p.m.
Saturday and Sunday: 7 a.m.–2 p.m.
Hours may vary on holidays.
Coffee bar
The coffee bar located on the main level serves a variety of cold and hot drinks, including lattes, smoothies, espresso and cappuccino, and snacks.
Coffee bar hours are Monday – Friday: 7:30 a.m.–3 p.m.
Vending Machines Locations:
- Main level by the surgery waiting room and the elevators
- 2nd level near the parking garage skywalk
- Beverage only vending is located on the ground level near the radiology waiting area
Gift shop
Located on the main (first floor) level, our gift shop features a variety of gift items, flowers, cards and basic personal care items.
Our gift shop hours are Monday through Friday 8 a.m. to 4 p.m.Weekend and holiday hours vary.
Location‑Specific Visitor Information
Emergency Room:
- Patients without a suspected respiratory illness and not undergoing aerosol‑generating procedures may have up to two support persons.
- For patients with a suspected respiratory illness, visitor access is determined at the discretion of the care team.
Cancer Center & Radiation Oncology:
- Office visits: Up to two support persons
- Infusion area: One support person
- Children under the age of 12 are not allowed in treatment areas.
Tallgrass Ambulatory Surgery Center:
- Patients may have up to two visitors.
- Please check with the surgical center before bringing children under age 14.
- Children must be accompanied by a responsible adult at all times.
- Children of admitted patients may not remain in the surgical center alone.
- Bringing infants as visitors is strongly discouraged.