Whether you enjoy the camaraderie of team sports or the solitude of a quiet walk alone, when you need orthopedic care, you want compassionate and well-trained orthopedists to care for you.
At The University of Kansas Health System St. Francis Campus Orthopedics and Sports Medicine, our orthopedic surgeons and staff provide excellence in orthopedic care in a friendly and professional atmosphere. We are here to listen to you and help you as a partner in good health.
As the oldest established orthopedic practice in Topeka - serving Northeast Kansas for over 70 years - our goal is to attend to our patients' musculoskeletal needs by providing state-of-the-art orthopedic care.
Our team of fellowship-trained orthopedic surgeons, sports medicine physicians and physician assistants are here to help you get back in the game. We understand that your participation in sports and recreational activities is important to a healthy lifestyle. We will work with you to diagnose the problem and develop a personalized treatment plan to get you back to peak performance. Whether you are a weekend warrior, youth or college athlete or just someone who occasionally works out, we are here to help.
Office visits are scheduled by appointment only. If an appointment cannot be kept, please notify us as soon as possible. Our providers make every effort to see you at the appointed time, but due to the complexities of a medical practice, it is not always possible to see you at the exact time. Please be assured we will do everything possible to keep your waiting time to a minimum. Click here to learn more about what to expect at your first appointment.
Our office is open Monday through Friday 8 a.m. to 5 p.m.
Many phone calls are handled by our office each day. We answer as many calls as we can as they come in, and utilize a voice messaging system for those that we are unable to attend to at the moment the call is received. When you call, we ask that you provide complete information concerning your problem so that we can respond as soon as possible. We return calls in the order that they are received and will attempt to return your call the same day that it is received with most calls returned within an hour of your call. It is our policy to not treat illnesses or injuries over the phone, so please be prepared to make an appointment at the time of your call.
We understand that you may have questions regarding your treatment. We prefer that you utilize MyChart to communicate with our staff. We will be able to reply to you via the secure messaging system or we may call you to discuss the issue further. Many telephone calls are handled by our office each day. We answer calls as they are received and return calls as time permits and as the situation demands. We utilize a voice mail system and may ask you to leave a message to return your call if we are unable to answer at the time of your call.
If you experience an emergency, call 911 immediately. Emergency transportation will be dispatched to your location. If emergency personnel determine that you need to be evaluated by one of our providers, they will contact us and arrangements will be made for your evaluation.
One of our physicians are always “on call” for the practice. If you need to contact our “on call” physicians after office hours, call 785-233-7491 and our answering service will direct your call accordingly.
Our providers are members of the medical staff at The University of Kansas Health System St. Francis Campus. We provide emergency orthopedic call coverage for the hospital. In addition, several of our providers have clinical privileges at surrounding community hospitals. If your physician determines that you are in need of hospital care, you will be referred to the most appropriate facility.
The best time to refill a prescription is to notify our nurses in person at the time of your appointment. If you would like to request a refill prior to your next appointment, please utilize MyChart to submit your request. That is the most accurate and efficient manner to communicate with us and your pharmacy. If you call our office to request a refill, you may be required to leave a message. Requests received after 4 p.m. will be processed the following business day. Prescription refills will not be processed after 4 p.m. or on weekends.
If your insurance plan requires services to be prior-authorized, it is your responsibility to see that this process is initiated. Our Patient Services staff will assist you in obtaining the appropriate authorization for treatment that may be required of your insurance plan. Typically, this is required for services that include, but are not limited to, surgery, diagnostic tests (MRI, CT, etc.) and durable medical equipment. Our staff will assist you, however it is your sole responsibility to know your plan coverage, know which providers participate in your insurance network, and understand and comply with your insurance plan’s financial obligations.
Please contact our radiology department at 785-295-8651 if you would like to request a copy of a diagnostic imaging study. There will be a processing fee due based upon the number of images you request.
Please drop off all forms that you would like us to complete at the front desk of our main office location. Our physicians require a $20 fee per form to have these completed. Be sure to specify to our staff if you would like to be contacted to pick up the form, or provide us with an address or fax number of where you would like it sent. Please allow approximately one week for completion and delivery.
Your appointment time allows us to address one priority problem. If you have more than one problem to discuss, please inform the scheduler when you make the appointment and she may be able to allot more time or schedule another appointment on another date. This reduces the wait time for patients scheduled after you. As our physicians have 24 hour hospital emergency call responsibilities, please be aware that delays may occur. We apologize in advance for any inconvenience this may cause.
Please try to arrive fifteen minutes prior to your initial appointment. If you are running late, call our switchboard at 785-233-7491 or 800-794-5242 and we will try to accommodate you. If you are more than fifteen minutes late, you may be asked to reschedule.