Volunteers at The University of Kansas Health System St. Francis Campus are the lifeblood of our mission. They serve in an enriching and meaningful capacity. Through their healing generosity, they give of their time and talent to make our patients and visitors feel warm and welcomed. Whether they are delivering the mail or flowers to a patient, working in the gift shop or helping families in our surgery waiting rooms, volunteers provide a valuable service to our hospital. From the front door to the nursing floors to the emergency room, volunteer opportunities are abundant.

If you have just one morning per week or several days to give; if you have interest in working directly with patients or are more interested in a back-office type setting, we have lots of places for you to serve. Many of our volunteers work in multiple areas.

Please submit applications to Hailey Rubin at Hailey.Rubin@KUTopeka.com or reach out if you have any questions.

Getting started:

Paperwork – background checks and references will be checked for all individuals age 18 and older. For youth volunteers, you will be asked to submit a copy of your most recent grade card and a letter of recommendation.

Orientation – All volunteers are required to attend an orientation class at the hospital. Classes are held on Mondays approximately every other week. You will need to arrive on-time and be present for the entire program.

ID badges and required immunizations will be free of charge to every volunteer.

Uniforms – all volunteers will receive a volunteer shirt, vest or smock. Uniforms and ID badges must be worn at all times while volunteering. 

Volunteer Positions

Volunteers in any capacity are greatly appreciated by all members of the St. Francis Campus team. Here are just some of the ways you can help (position descriptions are outlined below):

  • GRACE Team
  • Critical Care Family Room
  • Gift Shop
  • Information Desk
  • Registration
  • Surgical Family Room
  • Clerical Positions

GRACE team

Volunteers are responsible for greeting and welcoming patients and guests as they enter. Volunteers will assist guests with directions, way-finding and general questions. 

Critical Care Family Room

Families encountering stressful situations rely on volunteers to listen to them and provide assistance when needed. This type of care is provided through our volunteers in the Critical Care Family Room.

Gift Shop

Volunteers assist customers in our Gift Shop.

Information Desk

Volunteers assist patients, family members and their visitors by giving directions, finding patient room numbers and performing other tasks.

Nursing Floors

Volunteers are trained to assist with many tasks, including pouring water for patients, helping transport patients when discharged, assisting at the desk and running errands.


In this key position, volunteers escort patients being admitted to the hospital, run errands and help with light clerical work.


Volunteers in our SPD department deliver supplies and stock linens on the nursing floors.

Surgical Family Room

Volunteers act as a liaison between family members and surgery/recovery room staff by escorting family members to consultation rooms to talk with doctors and answering the telephone.

Clerical Positions

Volunteers with clerical skills are used in several departments, including Outpatient Rehabilitation and the Wound Center.

Youth Application Requirements

Please contact Hailey Rubin at 785-270-7656 or at Hailey.Rubin@KUTopeka.com  if you are interested in the youth volunteer program.

You will need:

A copy of your most recent grade report. (If it is the first semester of the school year and you have not yet received a grade report, send a copy of your grade report from the last 9 weeks of your previous school year.) This can be a computer generated report that you print from home. 

A letter of recommendation from a teacher or school counselor on school stationary. It may be hand written, but must be on school stationary.  An email reference letter is acceptable from their official school email address and may be sent to Hailey Rubin at Hailey.Rubin@KUTopeka.com.  

Your social security number will be needed when you are issued your ID badge. You do not need the card, but need to know the number.

Immunizations must be current for volunteers as well as employees.  Please send copies verifying TB, tetanus and MMR.  Hepatitis B series is not required if your volunteer position does not have potential of coming into contact with blood or bodily fluids.